Shipping and Delivery
NEW ZEALAND
Christmas Delivery Deadlines: Order by Midday Monday 22nd December
Rural Deliveries: Order by Midday Friday 19th December
All orders FREE Shipping.
Dispatch
We aim to dispatch within 24 hours of online purchase during business week.
Orders received before 1pm Mon-Thurs or 10am Fri will likely be dispatched that day.
Orders placed on weekends will normally be dispatched Monday.
We will email if we do not expect to dispatch within 3 days for any reason.
Delivery
Tracked NZ CourierPost Overnight Service. 1-3 working days.
Should your item not arrive as expected, email us at info@glowingsky.co.nz
AUSTRALIA
Christmas Delivery Deadlines: Order by Midday Monday 15th December
Orders over NZ$50 FREE Postage
Under NZ$50 flat rate NZ$10.
Orders over NZ$100 FREE Go Australia Priority Service (see below)
Go Australia Priority Service: Target 6-8 days. Western Australia Target Delivery - 7 - 10 days (Working to target currently)
Orders over $100 - Free
Orders $50-99 - $10.00
Orders under $50 - $20
DHL Express: Australia Metro Target 3-5 working days
Orders $99 - $199 - $20
Orders $200 - $499 - $10.00
Orders over $500 - FREE
Please check if your Country imposes tax and duty charges on incoming goods. We have no control over or responsibility for any entry charges made by your country.
USA/CANADA
USA Service - Please email us for current situation before placing order.
info@glowingsky.co.nz
Unfortunately the situation regarding shipment entry to the USA and tariffs is still confused, but we have re-started sending some orders to test the situation.
Before placing an order, please email us on info@glowingsky.co.nz and we will update you on the current situation.
Canada - Due to ongoing labour actions, there may be disruptions when sending to Canada.
Christmas Delivery Deadlines: Order by Midday Monday 1st December
FREE Economy Postage on orders over $99 NZD. Delivery time approximately 2-3 weeks:
Orders under $99 NZD - $20 NZD Flat Rate.
DHL EXPRESS to CANADA: Target 5-7 days
DHL Express is here! Providing super efficient delivery to your door within 5 working days.
We've subsidised the shipping cost to make it more affordable, or free over NZ$500, so now you can enjoy your NZ made merino very soon by choosing the DHL option at checkout.
Orders $99 - $199 - $20
Orders $200 - $499 - $10.00
Orders over $500 - FREE
If your parcel is well overdue, please do contact us.
See the NZ info. above for our dispatching info.
EU / UK & ALL OTHER COUNTRIES
Christmas Delivery Deadlines: Order by Midday Monday 24th November
FREE Postage on orders over $99 NZD
Orders under $99 NZD - $20 NZD Flat Rate
DHL EXPRESS to UK/EU: Target 5-7 days.
DHL Express now available throughout the UK/EU! Providing super efficient delivery to your door within 5-7 working days.
We've subsidised the shipping cost to make it more affordable, or free over NZ$750, so now you can enjoy your NZ made merino very soon by choosing the DHL option at checkout. Please be aware regional Duty and custom charges will apply
Orders $99 - $199 - $25
Orders $200 - $749 - $15.00
Orders over $750 - FREE
Please check if your Country imposes tax and duty charges on incoming goods. We have no control over or responsibility for any entry charges made by your country.