Shipping and Delivery
NEW ZEALAND
All orders FREE Shipping.
Dispatch
We aim to dispatch within 24 hours of online purchase during business week.
Orders received before 1pm Mon-Thurs or 10am Fri will likely be dispatched that day.
Orders placed on weekends will normally be dispatched Monday.
We will email if we do not expect to dispatch within 3 days for any reason.
Delivery
Tracked NZ CourierPost Overnight Service. 1-3 working days.
Should your item not arrive as expected, email us at info@glowingsky.co.nz
AUSTRALIA
Orders over NZ$50 FREE Postage
Under NZ$50 flat rate NZ$10.
Orders over NZ$100 FREE Go Australia Priority Service (see below)
Go Australia Priority Service: Target 6-8 days. Western Australia Target Delivery - 7 - 10 days (Working to target currently)
Orders over $100 - Free
Orders $50-99 - $10.00
Orders under $50 - $20
DHL Express: Australia Metro Target 3-5 working days
Orders $99 - $199 - $20
Orders $200 - $499 - $10.00
Orders over $500 - FREE
Please check if your Country imposes tax and duty charges on incoming goods. We have no control over or responsibility for any entry charges made by your country.
USA/CANADA
USA Service suspended.
Unfortunately the situation regarding shipment entry to the USA is still confused, with many reports of erratic and excessive charges being applied, long delays, and shipments returned for seemingly arbitrary reasons.
We apologise to our valued American Customers for this situation, but until we have confidence in a stable and viable situation we have suspended shipping to the USA. 🙁
Canada - Due to ongoing labour actions, there may be disruptions when sending to Canada.
FREE Economy Postage on orders over $99 NZD. Delivery time approximately 2-3 weeks:
Orders under $99 NZD - $20 NZD Flat Rate.
DHL EXPRESS to CANADA: Target 5-7 days
DHL Express is here! Providing super efficient delivery to your door within 5 working days.
We've subsidised the shipping cost to make it more affordable, or free over NZ$500, so now you can enjoy your NZ made merino very soon by choosing the DHL option at checkout.
Orders $99 - $199 - $20
Orders $200 - $499 - $10.00
Orders over $500 - FREE
If your parcel is well overdue, please do contact us.
See the NZ info. above for our dispatching info.
EU / UK & ALL OTHER COUNTRIES
FREE Postage on orders over $99 NZD
Orders under $99 NZD - $20 NZD Flat Rate
DHL EXPRESS to UK/EU: Target 5-7 days.
DHL Express now available throughout the UK/EU! Providing super efficient delivery to your door within 5-7 working days.
We've subsidised the shipping cost to make it more affordable, or free over NZ$750, so now you can enjoy your NZ made merino very soon by choosing the DHL option at checkout. Please be aware regional Duty and custom charges will apply
Orders $99 - $199 - $25
Orders $200 - $749 - $15.00
Orders over $750 - FREE
Please check if your Country imposes tax and duty charges on incoming goods. We have no control over or responsibility for any entry charges made by your country.